Slovakia Accessibility Legislation: Scope, Fines & Reporting

Slovakia regulates digital accessibility through Act No. 351/2022 on the accessibility of products and services for persons with disabilities. Slovakia’s digital accessibility regulation is governed by multiple regulating bodies. It has been enforced in June 2025, while the latest amendment to the regulation was made on 6 July 2023.

Scope of application

The law specifies accessibility requirements for various products, services, and transport elements introduced or provided after 28 June 2025. Specifically, it covers:

• Computer hardware system and operating system for this hardware system for general purpose intended for the consumer
• Self-service terminal, namely:
  • Payment terminal
  • An ATM, if it is intended to provide a service according to special regulations
  • Ticket vending machine, if it is intended to provide a service according to special regulations
  • Check-in facility, if it is intended for the provision of services according to special regulations
  • An interactive self-service terminal providing information, if it is intended to provide a service according to special regulations
  • Except for a terminal installed as an integrated part of a vehicle, aircraft, ship or railway vehicle
• End device with interactive computing capability intended for the consumer, used for:
  • Electronic communication services
  • Access to audiovisual media services
  • Electronic reader

Exceptions

Slovakia’s Government Regulation no. 282/2023 includes several exceptions.

• Accessibility requirements apply only if they do not significantly change the product or impose a disproportionate burden on the producer.
• Manufacturers must assess and document their compliance for five years and provide this documentation to the relevant authority upon request, though micro-enterprises are exempt from the documentation requirement.
• The burden provision does not apply to manufacturers receiving financial support for improving accessibility.
• Manufacturers must notify the relevant authority in writing when placing a product on the market.
• For self-service terminals, those in use before 28 June 2025 may continue to be used for similar services until the end of their useful life, but no longer than 20 years.

Fines and penalties

If the non-conformity referred to in the first part of this section has not been eliminated, the market supervisory authority shall:

• Set restrictions on the offering of the product on the market, or
• Prohibit the product from being offered on the market, or
• Demand its removal from the market.

Reporting

Slovakia follows the EU-wide mandate for accessibility statements on websites and digital services. These statements are essential for maintaining transparency and accountability.

The statement must be publicly available on the organisation’s website and must:

• Provide clear information on the accessibility status of the digital services — whether they meet the required standards, or an outline of existing accessibility issues.
• Detail the measures taken to improve accessibility, including any ongoing efforts or plans for remediation.
• Specify how users can report accessibility problems and request assistance.

Together these keep organisations accountable and transparent in their commitment to accessible digital experiences.

Complaints

Users who encounter accessibility barriers, or who wish to submit a complaint about non-compliance, can contact the competent authority — the Slovak Trade Inspection:

• Email: podnety@soi.sk
• Website: soi.sk

Getting compliant with QualiBooth

Compliance with Act No. 351/2022 on the accessibility of products and services for persons with disabilities takes two things: evidence that your products and services conform, and a clear accessibility statement that holds up to scrutiny.

QualiBooth scans continuously against WCAG success criteria, so a barrier never sits long enough to attract market restrictions, and manual audits by people with disabilities cover what automation cannot. When it is time to publish, our accessibility statement generator produces a statement with the accessibility status, remediation plans and feedback route the law requires.

For the latest and most accurate information on digital accessibility requirements, refer to the official documentation provided by the Slovakian government.