Romania Accessibility Legislation: Scope, Fines & Reporting

Romania regulates digital accessibility through Law No. 232/2022 on accessibility requirements applicable to products and services — Legea nr. 232/2022. The regulation is governed by the National Authority for Consumer Protection (ANPC). It has been enforced since June 2025, and the latest amendment to the regulation was made on 25 July 2022.

Scope of application

The law specifies accessibility requirements for various products, services and transport elements introduced or provided after 28 June 2025. Specifically, it covers:

Products:

• General-purpose consumer hardware systems and their operating systems
• Consumer terminal equipment with interactive computing capabilities, including:
  • Equipment for electronic communications services
  • Equipment for accessing audiovisual media services
• E-readers
• Self-service payment terminals, including:
  • ATMs
  • Ticket machines
  • Self-service check-in kiosks
• Interactive self-service terminals providing information (excluding integrated vehicle, aircraft, ship or rolling stock components)

Services covered by the law:

• Electronic communication services (excluding machine-to-machine transmission services)
• Access services for audiovisual media
• Consumer banking services
• Electronic books and their dedicated software
• E-commerce services

Passenger transport elements affected by the regulation — applicable to air, rail, sea and bus transport services, excluding urban, suburban and regional transport:

• Websites
• Mobile device-integrated services, including mobile apps
• Electronic tickets and ticketing services
• Transport-related information, including:
  • Real-time travel updates
  • Rail transport information per Annex No. 1 of Regulation (EC) No. 1371/2007
• Interactive information screens in Romania
• Interactive self-service terminals (excluding integrated vehicle, aircraft, ship or rolling stock components)

As an additional point of consideration, the regulations also apply to emergency communications with the European emergency number “112”.

Exceptions

The law specifies various exclusions and supplementary provisions related to websites and mobile applications. Specifically, exceptions published before 28 June 2025 such as:

• Pre-recorded media content with a temporal dimension
• File formats associated with office activities
• Maps and online mapping services — excluded unless essential navigation information is provided in an accessible digital format
• Content belonging to third parties — excluded if not financed, developed or controlled by the economic operator in question
• Archived website and mobile application content — excluded if the content is neither updated nor edited after 28 June 2025

In addition, the law is supplemented by:

• Law no. 8/1996 on copyright and related rights, republished with subsequent amendments and additions
• Government Emergency Ordinance no. 112/2018 on the accessibility of websites and mobile applications of public sector bodies, approved by Law no. 90/2019

Fines and penalties

The Romanian regulatory framework enforces penalties to ensure compliance with product and service accessibility standards. Infractions are categorised by type, with escalating consequences for violations.

Fines for producers, importers, distributors and service providers:

• Range from 6,000 lei (about €1205) to 15,000 lei (about €3014) for non-compliance with the accessibility provisions.

Investigating officers can propose complementary actions, including:

• Withdrawal or recall of non-compliant products.
• Suspension of activities.
• Suspension or withdrawal of approvals necessary for operation during non-compliance.
• Authorities are required to inform the European Commission about applied sanctions and proposed measures, with enforcement carried out by designated bodies.

Reporting

Romania follows the EU-wide mandate for accessibility statements on websites and digital services. These statements are essential for maintaining transparency and accountability.

The statement must be publicly available on the organisation’s website and must:

• Provide clear information on the accessibility status of the digital services — whether they meet the required standards, or an outline of existing accessibility issues.
• Detail the measures taken to improve accessibility, including any ongoing efforts or plans for remediation.
• Specify how users can report accessibility problems and request assistance.

Together these keep organisations accountable and transparent in their commitment to accessible digital experiences.

Complaints

Users who encounter accessibility barriers, or who wish to submit a complaint regarding non-compliance, may contact the competent authority — the National Authority for Consumer Protection (ANPC):

• Email: secretariat@anpc.ro
• Website: anpc.ro

Regulation bodies

The regulation is enforced by several designated market surveillance authorities, each responsible for specific sectors:

• The National Authority for Consumer Protection oversees most products and certain services, ensuring compliance with key accessibility provisions.
• The Ministry of Economy regulates industrial and specific service sectors.
• The National Authority for Administration and Regulation in Communications supervises electronic communications services.
• The Authority for the Digitalization of Romania governs digital and IT services.
• The National Audiovisual Council oversees audiovisual services.
• The Ministry of Transport and Infrastructure regulates transport-related services.
• The Competition Council is responsible for overseeing cases where accessibility requirements intersect with market competition, such as when companies may gain or restrict access to the market based on compliance. This role ensures that accessibility is not used to unfairly distort competition and that equal market conditions are maintained.

Getting compliant with QualiBooth

Compliance with Law No. 232/2022 takes two things: evidence that your products and services meet the accessibility requirements, and a published accessibility statement that holds up to scrutiny.

QualiBooth scans continuously against WCAG success criteria, so a barrier never sits long enough to attract a withdrawal or recall, and manual audits by people with disabilities cover what automation cannot. When it is time to publish, our accessibility statement generator produces a statement with the accessibility status, remediation plans and feedback route the law requires.

For the latest and most accurate information on digital accessibility requirements, please refer to the official documentation provided by the Romanian government.